Frequently Asked Questions
Company
How does Wahi work?
Wahi is a digital real estate platform that gives Canadians the control and confidence they need to make best real estate decisions.
With Wahi, you can browse property listings that unlock agent-level insights about each property and the local real estate market; you can get an accurate home value estimate to shape your selling strategy; and, you can find the best realtor based on your search preferences. Wahi’s data-driven recommendation engine helps you compare top realtors in your local area and their offers, such as fees and services, before you connect with them.
Where does Wahi operate?
Wahi is currently available in most of Ontario.
Wahi MyBuy, and Auctions services are available in select locations. For more information, click here.
How does Wahi make money?
Wahi makes money in two ways. If you buy a property with one of our Wahi agents, we make money through real estate commission fees. Or, if you choose to buy or sell with one of the top realtors in Wahi’s network, Wahi will get paid a referral fee upon closing, which is a percentage of the realtor’s commission. Wahi does not sell leads to realtors or get paid by realtors to advertise on our site. We only make money when a home is purchased or sold.
Do I need an account to use Wahi’s services?
You don’t need an account to browse our listings. However, creating an account will allow you to get the most out of your Wahi experience, such as access to agent-level property insights and to get matched with top realtors in our network.
I have more real estate questions, how can you help?
Wahi’s customer ambassadors are available to answer your questions via chat or phone and can easily connect you to a Wahi real estate agent if you have more specific real estate questions. Get in touch.
Buying and Selling
How can Wahi help me buy a home?
You can browse property listings, and set up property alerts to help you get your home search started. Download the Wahi app to get personalized real estate listings and open houses in your area. When you’re ready to buy a home, we’ll connect you to top local realtors that best suit your needs, giving you the opportunity to compare their offers and choose your best match.
How can I get cashback when buying with Wahi?
If you’re looking to take a hands-on role in your home buying journey, check out Wahi’s MyBuy program, where customers use Wahi as their buying agent and get 1.5% of the sale price in cashback after close – this translates to an average of $15K* back in your pocket. Every eligible property has the cashback amount listed right on the listing. Get in touch to find out more.
Wahi MyBuy service is available in select locations. For more information, click here.
The buyer doesn’t pay commission, so where does the cashback come from?
When a home is purchased, commission is paid by the seller and split between the buying and selling agent. Typically, the buyer’s realtor would receive their share of the commission from the listing brokerage once the transaction is completed. For example, if the total commission fee is 5% paid by the seller, then 2.5% is paid to both the buying agent and the selling agent by the seller. However, if you choose to buy with Wahi MyBuy, we give 1.5% of that buyer agent commission back to you in cashback after the deal closes.
How does Wahi recommend top realtors to work with?
Wahi’s data-driven recommendation engine does the heavy lifting to match you with proven experts in your property search area. Only the top 10% of realtors are invited to join the Wahi platform so we’ll only recommend top-tier local realtors with the right expertise, in the right location. You’ll have the opportunity to compare realtor offers upfront and choose which agent best suits your needs before you connect with them.
What’s the difference between a Wahi agent and a realtor from your network?
A Wahi agent is a salaried realtor, based in our Toronto office servicing Wahi’s MyBuy program, which offers up to 1.5% of the sale price in cashback after close. Wahi agents will provide you with remote service through your home buying journey, from finding properties through to managing the offer and closing stage. Instead of in-person tours, Wahi Tour Assistants meet you at the property for your showings.This digital model allows Wahi to pass back savings to consumers with cash after closing.
Independent realtors, who are among the top 10% in the country, have been invited by Wahi to join our network. They are proven experts in their local area, delivering results and quality service to their clients with a traditional real estate model. Wahi’s data-driven recommendation engine only matches you with top-tier realtors based on your property search criteria.
How can Wahi help me sell my home?
If you are looking to sell your home, Wahi can help you get an accurate instant home value estimate to help you shape your selling strategy. You can even track your estimate over time to monitor the market and the value of your home to pick the right moment to sell.
Wahi can also help you compare offers from top realtors, including Wahi agents, with proven results in your local area who can help provide a more customized home value estimate as well as help you successfully sell your home.
How accurate is Wahi’s home value estimate?
Wahi’s instant home value estimate is 90% accurate at predicting the value of your home. Our AI is constantly learning and improving its accuracy to ensure that we provide the best results.
Keep in mind that markets fluctuate and that this is an estimation.
For a more customized home estimate, Wahi can connect you with top tier realtors in your area who can layer their local knowledge to your instant estimate.
Can I use Wahi’s MyBuy program to buy a home and a different realtor to sell my home?
Yes, you can use Wahi’s MyBuy program to buy a home and you can use a different realtor to sell your home if you choose.
I’m looking for a mortgage pre-approval, can Wahi help?
Wahi has partnered with Rocket Mortgage, a top digital mortgage brokerage in Canada that helps you find the best mortgage option. Apply online today.
Auctioning
How do I sell my home using a Wahi Auction?
To sell your home via a Wahi digital auction, you can work one of the top realtors in our network to prepare your home. Your home will be listed on MLS and Wahi to attract motivated and qualified buyers. The online auction will be held on Wahi.com at a date and time that works for you. All bidders are vetted and approved to bid by Wahi prior to the auction. For more information visit our Auctions page or get in touch to speak to our team.
Is there a fee to sell with a Wahi auction?
To sell your home via a Wahi digital auction, you can work one of the top realtors in our network to prepare your home. Your home will be listed on MLS and Wahi to attract motivated and qualified buyers. The online auction will be held on Wahi.com at a date and time that works for you. All bidders are vetted and approved to bid by Wahi prior to the auction. For more information visit our Auctions page or get in touch to speak to our team.
If I want to sell with an auction, do I have to use a Wahi real estate agent or can I use my own?
You must use an agent who is part of Wahi’s referral network.
Get in touch to learn more
How do interested buyers qualify to bid?
Auction participants must register and be authenticated to bid by Wahi. A mortgage pre-approval will help expedite the qualification process.
How are auctions monitored to ensure prices aren’t manipulated?
Auctions are hosted on a secure website and all bidders are authenticated and approved by Wahi.
Realtors
Can any realtor work with Wahi?
Only exclusively invited realtors can apply to join the Wahi platform.
I see Wahi has a cashback program. Is it mandatory for realtors to offer the same cashback in order to join the platform?
You do not need to offer cashback in order to join the Wahi platform. Agents are welcome to set their own fees and services. We’re set to match agents with Wahi customers based on their needs, allowing the clients to pick the service they value the most.
Which geographic areas does Wahi cover?
What is the criteria to receive leads from Wahi?
Contact Us
We’re happy to answer any questions you may have.