{"id":3562,"date":"2022-11-02T19:08:00","date_gmt":"2022-11-02T19:08:00","guid":{"rendered":"https:\/\/dev.wahi.com\/ca\/en\/?p=3562"},"modified":"2023-10-17T18:36:40","modified_gmt":"2023-10-17T18:36:40","slug":"alia","status":"publish","type":"post","link":"https:\/\/wahi.com\/ca\/en\/learning-centre\/estate-of-mind\/wahi-at-work\/alia","title":{"rendered":"Alia Knightbird"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;1689.9px&#8221; custom_padding=&#8221;||5px||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; custom_margin__hover_enabled=&#8221;off|desktop&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;95%&#8221; max_width=&#8221;100%&#8221; custom_margin=&#8221;||-24px||false|false&#8221; custom_padding=&#8221;55px||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][wahi_breadcrumb _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][wahi_breadcrumb-link title=&#8221;Estate of Mind&#8221; _builder_version=&#8221;4.20.2&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjUwIn19@&#8221; global_colors_info=&#8221;{}&#8221;][\/wahi_breadcrumb-link][wahi_breadcrumb-link title=&#8221;Wahi @ Work&#8221; _builder_version=&#8221;4.20.2&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM1ODMifX0=@&#8221; global_colors_info=&#8221;{}&#8221;][\/wahi_breadcrumb-link][wahi_breadcrumb-link title=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IiIsImFmdGVyIjoiIn19@&#8221; _builder_version=&#8221;4.20.2&#8243; _dynamic_attributes=&#8221;title&#8221; _module_preset=&#8221;default&#8221; module_text_color=&#8221;#686E6E&#8221; global_colors_info=&#8221;{}&#8221;][\/wahi_breadcrumb-link][\/wahi_breadcrumb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||6px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; header_font_size=&#8221;3.5rem&#8221; header_line_height=&#8221;4.5rem&#8221; header_font_size_tablet=&#8221;42px&#8221; header_font_size_phone=&#8221;2.15rem&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_line_height_tablet=&#8221;4.5rem&#8221; header_line_height_phone=&#8221;3.2rem&#8221; header_line_height_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Wahi @ Work : Alia<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/wahi.com\/wp-content\/uploads\/2022\/12\/Screen-Shot-2022-12-15-at-1.59.37-PM-e1678459556918.png&#8221; alt=&#8221;Alia Knightbird&#8221; title_text=&#8221;Alia Knightbird&#8221; disabled_on=&#8221;off|off|on&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||5px|||&#8221; border_radii=&#8221;on|32px|32px|32px|32px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_color=&#8221;#3ac3b6&#8243; header_2_font_size=&#8221;1.5rem&#8221; header_2_line_height=&#8221;2.5rem&#8221; custom_margin=&#8221;||7px|||&#8221; custom_padding=&#8221;22px||||false|false&#8221; custom_padding_tablet=&#8221;||||false|false&#8221; custom_padding_phone=&#8221;24px||||false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; header_2_font_size_tablet=&#8221;2.62rem&#8221; header_2_font_size_phone=&#8221;1.1rem&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_2_line_height_tablet=&#8221;3.75rem&#8221; header_2_line_height_phone=&#8221;2.25rem&#8221; header_2_line_height_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 class=\"p1\"><span style=\"color: #000000;\">Alia Knightbird, a UX Researcher at Wahi, is like the Sigmund Freud of the tech world. Read about how she spends her day getting into the heads of consumers.<\/span><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;21px&#8221; text_line_height=&#8221;1.6em&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;36px&#8221; header_2_line_height=&#8221;1.3em&#8221; header_3_font_size=&#8221;1.25rem&#8221; header_3_line_height=&#8221;1.88rem&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_font_size=&#8221;1.25rem&#8221; header_4_line_height=&#8221;1.88rem&#8221; custom_margin=&#8221;||11px|||&#8221; text_font_size_tablet=&#8221;21px&#8221; text_font_size_phone=&#8221;16px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;36px&#8221; header_2_font_size_phone=&#8221;25px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">By Kristin Doucet | 2 minute read<\/span><\/p>\n<p>[\/et_pb_text][wahi_socialsharing module_class=&#8221;wahi_socialsharing_2&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/wahi_socialsharing][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/wahi.com\/wp-content\/uploads\/2022\/12\/Screen-Shot-2022-12-15-at-1.59.37-PM-e1678459556918.png&#8221; alt=&#8221;Alia Knightbird&#8221; title_text=&#8221;Alia Knightbird&#8221; disabled_on=&#8221;on|off|off&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||5px|||&#8221; border_radii=&#8221;on|32px|32px|32px|32px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;48px||0px|||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.6em&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;27px&#8221; header_2_line_height=&#8221;1.3em&#8221; header_3_font_size=&#8221;1.25rem&#8221; header_3_line_height=&#8221;1.88rem&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_font_size=&#8221;1.24rem&#8221; header_4_line_height=&#8221;1.88rem&#8221; custom_margin=&#8221;||0px|||&#8221; custom_margin_tablet=&#8221;||0px|||&#8221; custom_margin_phone=&#8221;||15px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;27px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_4_font_size_tablet=&#8221;1.24rem&#8221; header_4_font_size_phone=&#8221;1.24rem&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>1. Give us the 30-second elevator pitch about what you do at Wahi.<\/h2>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><a href=\"https:\/\/www.enercare.ca\/cooling\/buyers-guide-air-conditioners\" target=\"_blank\" rel=\"noopener\"><\/a><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.6em&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;27px&#8221; header_2_line_height=&#8221;1.3em&#8221; header_3_font_size=&#8221;1.25rem&#8221; header_3_line_height=&#8221;1.88rem&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_font_size=&#8221;1.24rem&#8221; header_4_line_height=&#8221;1.88rem&#8221; custom_margin=&#8221;||40px|||&#8221; header_4_font_size_tablet=&#8221;1.24rem&#8221; header_4_font_size_phone=&#8221;1.24rem&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p>As a UX Researcher, I study our users&#8217; behaviour, needs and motivations, sharing these insights with the team to make Wahi a more intuitive and enjoyable product for our customers.<\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><a href=\"https:\/\/www.enercare.ca\/cooling\/buyers-guide-air-conditioners\" target=\"_blank\" rel=\"noopener\"><\/a><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.6em&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;27px&#8221; header_2_line_height=&#8221;1.3em&#8221; header_3_font_size=&#8221;1.25rem&#8221; header_3_line_height=&#8221;1.88rem&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_font_size=&#8221;1.24rem&#8221; header_4_line_height=&#8221;1.88rem&#8221; custom_margin=&#8221;||0px|||&#8221; custom_margin_tablet=&#8221;||0px|||&#8221; custom_margin_phone=&#8221;||15px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;27px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_4_font_size_tablet=&#8221;1.24rem&#8221; header_4_font_size_phone=&#8221;1.24rem&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 class=\"p1\">2. How and why did you get into your industry?<\/h2>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><a href=\"https:\/\/www.enercare.ca\/cooling\/buyers-guide-air-conditioners\" target=\"_blank\" rel=\"noopener\"><\/a><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.6em&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;27px&#8221; header_2_line_height=&#8221;1.3em&#8221; header_3_font_size=&#8221;1.25rem&#8221; header_3_line_height=&#8221;1.88rem&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_font_size=&#8221;1.24rem&#8221; header_4_line_height=&#8221;1.88rem&#8221; custom_margin=&#8221;||40px|||&#8221; header_4_font_size_tablet=&#8221;1.24rem&#8221; header_4_font_size_phone=&#8221;1.24rem&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p>Having studied Neuroscience, I have a love for understanding human behaviour and the intricacies behind our reasoning. I also have a life-long passion for the arts and creativity. These two things combined led me to discover the field of User Experience (UX) Design \u2014 a philosophy centred around designing products and services that bring meaning and relevance to the user.<\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><a href=\"https:\/\/www.enercare.ca\/cooling\/buyers-guide-air-conditioners\" target=\"_blank\" rel=\"noopener\"><\/a><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.6em&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;27px&#8221; header_2_line_height=&#8221;1.3em&#8221; header_3_font_size=&#8221;1.25rem&#8221; header_3_line_height=&#8221;1.88rem&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_font_size=&#8221;1.24rem&#8221; header_4_line_height=&#8221;1.88rem&#8221; custom_margin=&#8221;||0px|||&#8221; custom_margin_tablet=&#8221;||0px|||&#8221; custom_margin_phone=&#8221;||15px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;27px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_4_font_size_tablet=&#8221;1.24rem&#8221; header_4_font_size_phone=&#8221;1.24rem&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 class=\"p1\">3. What do you love most about your job?<\/h2>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><a href=\"https:\/\/www.enercare.ca\/cooling\/buyers-guide-air-conditioners\" target=\"_blank\" rel=\"noopener\"><\/a><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.6em&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;27px&#8221; header_2_line_height=&#8221;1.3em&#8221; header_3_font_size=&#8221;1.25rem&#8221; header_3_line_height=&#8221;1.88rem&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_font_size=&#8221;1.24rem&#8221; header_4_line_height=&#8221;1.88rem&#8221; custom_margin=&#8221;||40px|||&#8221; header_4_font_size_tablet=&#8221;1.24rem&#8221; header_4_font_size_phone=&#8221;1.24rem&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p class=\"p3\">In case it isn\u2019t obvious yet, I love psychology and understanding how humans think, act, and feel. So, of course, I love buckling down and digging into any observations and insights I can make to better inform our product decisions.<\/p>\n<p class=\"p3\"><span style=\"color: #ffffff;\">&#8211;<\/span><\/p>\n<p class=\"p3\">I was also a first-time homebuyer in November 2021. My husband and I wanted to set roots down in the city we love \u2014- Toronto \u2014- and build a life for our then-one-year-old son. During this time, I discovered a lot about the homebuying journey that I found to be flawed and unsupportive of the buyer\u2019s needs. Working for Wahi allows me to be a part of the positive change that\u2019s needed within the <a class=\"wpil_keyword_link\" href=\"https:\/\/wahi.com\/ca\/en\/real-estate\/on\" title=\"real estate\" data-wpil-keyword-link=\"linked\">real estate<\/a> industry.<\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><a href=\"https:\/\/www.enercare.ca\/cooling\/buyers-guide-air-conditioners\" target=\"_blank\" rel=\"noopener\"><\/a><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.6em&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;27px&#8221; header_2_line_height=&#8221;1.3em&#8221; header_3_font_size=&#8221;1.25rem&#8221; header_3_line_height=&#8221;1.88rem&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_font_size=&#8221;1.24rem&#8221; header_4_line_height=&#8221;1.88rem&#8221; custom_margin=&#8221;||0px|||&#8221; custom_margin_tablet=&#8221;||0px|||&#8221; custom_margin_phone=&#8221;||15px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;27px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_4_font_size_tablet=&#8221;1.24rem&#8221; header_4_font_size_phone=&#8221;1.24rem&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 class=\"p1\">4. What does your day look like?<\/h2>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><a href=\"https:\/\/www.enercare.ca\/cooling\/buyers-guide-air-conditioners\" target=\"_blank\" rel=\"noopener\"><\/a><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.6em&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;27px&#8221; header_2_line_height=&#8221;1.3em&#8221; header_3_font_size=&#8221;1.25rem&#8221; header_3_line_height=&#8221;1.88rem&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_font_size=&#8221;1.24rem&#8221; header_4_line_height=&#8221;1.88rem&#8221; custom_margin=&#8221;||68px|||&#8221; header_4_font_size_tablet=&#8221;1.24rem&#8221; header_4_font_size_phone=&#8221;1.24rem&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p>It varies so much, and that\u2019s a part of why it\u2019s so exciting! Some days I get to speak directly with our users, collecting feedback and insights on how we can improve our product. Some days I get to map out and analyze how our users interact with our product, identifying design challenges and opportunities. I am continuously learning about Wahi\u2019s users, and passing that knowledge on to the team so they can improve Wahi\u2019s products and services for homebuyers and sellers.<\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><a href=\"https:\/\/www.enercare.ca\/cooling\/buyers-guide-air-conditioners\" target=\"_blank\" rel=\"noopener\"><\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f0faf4&#8243; min_height=&#8221;334.8px&#8221; custom_padding=&#8221;3px||0px|||&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_module=&#8221;849&#8243; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; 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custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||||false|true&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;||0px||false|false&#8221; header_2_font_size_tablet=&#8221;2.63rem&#8221; header_2_font_size_phone=&#8221;2rem&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_2_line_height_tablet=&#8221;3.75rem&#8221; header_2_line_height_phone=&#8221;2.5rem&#8221; header_2_line_height_last_edited=&#8221;on|desktop&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 class=\"BaseTitle_root__3EEux BaseTitle_alignment-center__GotPP BaseTitle_type-h2__10WT0 color-undefined\"><span style=\"color: #2f2f2f;\">We put the <em>real<\/em> back in real estate.<\/span><\/h2>\n<p>[\/et_pb_text][et_pb_divider show_divider=&#8221;off&#8221; admin_label=&#8221;Divider&#8221; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px|||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#e8db3a&#8221; text_font_size=&#8221;20px&#8221; text_orientation=&#8221;center&#8221; max_width_tablet=&#8221;&#8221; max_width_phone=&#8221;90%&#8221; max_width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; min_height=&#8221;35.8px&#8221; custom_margin=&#8221;-24px||32px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|26px||26px|false|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;0.85rem&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; module_alignment_tablet=&#8221;&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"color: #2f2f2f;\">Join Wahi today and find out how easy it is to get real estate in Ontario.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_divider show_divider=&#8221;off&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Divider&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; height=&#8221;5px&#8221; height_tablet=&#8221;&#8221; height_phone=&#8221;1px&#8221; height_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;||0px|||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]        [\/et_pb_divider][et_pb_button button_url=&#8221;\/ca\/en\/real-estate\/sign-up&#8221; button_text=&#8221;Get Started&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;17px&#8221; button_letter_spacing=&#8221;1px&#8221; button_text_size_tablet=&#8221;&#8221; button_text_size_phone=&#8221;13px&#8221; button_text_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;528.5px&#8221; custom_padding=&#8221;24px||0px||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; custom_margin__hover_enabled=&#8221;off|desktop&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;33px||0px|||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.6em&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;27px&#8221; header_2_line_height=&#8221;1.3em&#8221; header_3_font_size=&#8221;1.25rem&#8221; header_3_line_height=&#8221;1.88rem&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_font_size=&#8221;1.24rem&#8221; header_4_line_height=&#8221;1.88rem&#8221; custom_margin=&#8221;||0px|||&#8221; custom_margin_tablet=&#8221;||0px|||&#8221; custom_margin_phone=&#8221;||15px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;27px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_4_font_size_tablet=&#8221;1.24rem&#8221; header_4_font_size_phone=&#8221;1.24rem&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 class=\"p1\">5. What podcast are you listening to now?<\/h2>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><a href=\"https:\/\/www.enercare.ca\/cooling\/buyers-guide-air-conditioners\" target=\"_blank\" rel=\"noopener\"><\/a><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.6em&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;27px&#8221; header_2_line_height=&#8221;1.3em&#8221; header_3_font_size=&#8221;1.25rem&#8221; header_3_line_height=&#8221;1.88rem&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_font_size=&#8221;1.24rem&#8221; header_4_line_height=&#8221;1.88rem&#8221; custom_margin=&#8221;||40px|||&#8221; header_4_font_size_tablet=&#8221;1.24rem&#8221; header_4_font_size_phone=&#8221;1.24rem&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Currently, I am listening to\u00a0\u00a0<i>You Are Not So Smart,<\/i>\u00a0a podcast about psychology that explores cognitive science and the biases at play in our decision making. Some of my favourite episodes are Tribal Psychology, The Dunning-Kruger Effect, How to Talk to People About Things, Livewired, and Blindsight and Neuromarketing\u00a0<br \/><b><\/b><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.6em&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;27px&#8221; header_2_line_height=&#8221;1.3em&#8221; header_3_font_size=&#8221;1.25rem&#8221; header_3_line_height=&#8221;1.88rem&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_font_size=&#8221;1.24rem&#8221; header_4_line_height=&#8221;1.88rem&#8221; custom_margin=&#8221;||0px|||&#8221; custom_margin_tablet=&#8221;||0px|||&#8221; custom_margin_phone=&#8221;||15px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;27px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_4_font_size_tablet=&#8221;1.24rem&#8221; header_4_font_size_phone=&#8221;1.24rem&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 class=\"p1\">6. Do you have any advice for people who want to be a UX Researcher?<\/h2>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><b><\/b><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><a href=\"https:\/\/www.enercare.ca\/cooling\/buyers-guide-air-conditioners\" target=\"_blank\" rel=\"noopener\"><\/a><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.6em&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;27px&#8221; header_2_line_height=&#8221;1.3em&#8221; header_3_font_size=&#8221;1.25rem&#8221; header_3_line_height=&#8221;1.88rem&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_font_size=&#8221;1.24rem&#8221; header_4_line_height=&#8221;1.88rem&#8221; custom_margin=&#8221;||60px|||&#8221; header_4_font_size_tablet=&#8221;1.24rem&#8221; header_4_font_size_phone=&#8221;1.24rem&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>My best advice would be to maintain a mindset of openness. Always be willing to learn and expand upon your knowledge. Allow data and insights to drive your decision making, not opinion, and always push to be an advocate for the user. With the right kind of mindset and dedication, you can excel.<br \/><b><\/b><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;7px||7px||true|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Kristin Doucet&#8221; image=&#8221;https:\/\/wahi.com\/wp-content\/uploads\/2022\/11\/Screen-Shot-2022-11-02-at-7.46.57-PM.png&#8221; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; header_font_size=&#8221;24px&#8221; header_line_height=&#8221;1.2em&#8221; body_text_color=&#8221;#686E6E&#8221; body_line_height=&#8221;0em&#8221; width=&#8221;550px&#8221; max_width_tablet=&#8221;&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|phone&#8221; 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